Disability Awareness Training Course
A large number of potential complaints regarding inferior treatment can be avoided by ensuring that your staff are ‘disabled confident’ when assisting your clients and customers.
Course Content
Course Duration | ½ day |
Target Audience | Anyone new to disability, people wanting to have a fresh understanding of disability. |
Course Aims | The course will provide you with an overview of rights for disabled people, exploring and dispelling some of the myths around disability. Discuss and ask questions in a relaxed environment. |
Learning Outcomes | Understand the communication, etiquette and language issues around disability. Develop an understanding of the barriers that disabled people experience when accessing services and be aware of how these might be addressed. Develop your knowledge about the facts on disability. Understand the role that attitudes play and how they may need to be shaped. |
Delegate numbers | Maximum 14 |
Location | Flexible to suit client requirements |
To find out how we can help you, call us now on 0800 246 1759